Visit our extensive help section where you should find the answer to most of your questions

Are you a fundraiser?

Do you have a page with us and need help? Or maybe you’re making a donation? If so we make it easy for you to contact us;

✉ By Email

You can email us at any time. All queries will get a dedicated and personal reply and we aim to get back to you within 24 hours, sooner if we can.

☎ By Phone

• You can call us on 0845 021 2110 (local rate)
• We are here 7 days a week
• Monday to Friday 8am - 8pm, Weekends 9am - 5pm

Are you a Charity?

To join the JustGiving family or find out more about how our service works, visit our charities area.

Alternatively, you can contact the Charities Helpdesk team;

✉ By Email

You can email us at any time. All queries will get a dedicated and personal reply and we aim to get back to you within 24 hours, sooner if we can.

☎ By Phone

• You can call us on 0845 021 2133 (local rate)
• The team are here between 9am and 6pm Monday to Friday

Find our latest press releases

Drop us an email – you’ll hear back from us within 48 hours.